The list of allowed apps shows all already allowed apps.Click on view allowed/blocked apps to add new exceptions.Continue with Step 4 if it still doesn’t work or if you rather use strict mode. Continue with Step 7 and check if your program now works. If you set the mode to Smart Mode the most common programs are already safe and you should not have any issues.Click on Protection –> Ransomware Shield –> Cogwheel on the right side or on Menu –> Settings–> Protection –> Ransomware-Shield.Those files/folders are not scanned.įirst step if you have issues is to add the program you have issues with as exception to ransomware protection and if that doesn’t help as general exception. Exceptions from scans and real time protection.Most programs have two places where you can add exceptions Please consult the documentation for your firewall on how to add exceptions there. The same concepts are present in other programs as well so please consult the documentation of the program.įirewalls can also block software. This tutorial will show you how to do that for a few widely used antivirus programs. The antivirus programs allow to put certain programs on a safe list so that they are allowed to write to these folders again. Unfortunately this can prevent that trustworthy programs can write to these folders either which can lead to all kinds of unwanted behavior. This is normally a good thing as ransomware is designed to encode your user data since data has a huge value.

Many antivirus programs now offer protection against ransomware which protects the user folder from malicious attempts.

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